Nest

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Project

10 weeks

Redesigning the Nest ecosystem

In this speculative project, My team and I designed a strategic divestiture of the Google Nest lineup for a new market. I led the visual rebranding, re-engineered core user flows, and architected new features tailored to meet the specific needs of a diverse user base

My role

Visual Design Lead: Developing and integrating design directives into deliverables

UI Designer: Developing UI concepts, facilitating design iteration cycles.

Graphic Designer: Creating promotional material to market the new Nest Thermostat

6

Wireflow iteration cycles

+2.7%

Average improvement in System Usability Score

3

New user flows added

7

Deliverables

My roles

Visual Design Lead, UI Designer, Graphic Designer

Tools

Figma, Adobe Illustrator, Adobe Photoshop

Team

6 Team members across 3 Disciplines

Duration

10 weeks

Context

सद्यस्थिती

This project involved revamping two products in the Nest ecosystem:

Nest Thermostat 3rd Gen

Mobile App

We first identified the constraints of using an integrated display, learning more about the thermostat specifications:

Nest Thermostat Specifications

Problem Space

Our team set out to fix the following issues between the two systems:

Inconsistency

Feature Disparity

Outdated Visuals

Methods

पद्धती

To create the design directives for the new visual direction, each designer had to come up with their own design sketches.

10 thermostat sketches and 6 phone screen sketches (total 16)

My concept for 'High-end & Innovative' was selected by voting as the most appropriate one and I was selected to be the Visual Design Lead for the next phase.

Team Process

Figma pages on my team's design file

Starting off, my team and I adopted the iterative process, which allowed us to be fast and take data-driven decisions quickly.

Doesn't matter if it looked pretty - if it didn't work, it gets scraped.

Testing

टेस्टिंग

Starting all the way back, we ideated the core functions of the two devices and created Mid Fidelity screens.

Thermostat Evolution - Schedule page

Phone Evolution - Schedule page

Initial user testing scores

These scores were below the threshold. We decided to make key changes to screens alongside uplifting the visuals from mid to high fidelity. I led the restructuring of the information architecture for both systems:

Temperature Gauge interaction ideation (Thermostat)

Temperature entries layout options in the schedule page (Phone)

With these changes, we started refining our designs and testing in real environment:

Thermostat Evolution - Schedule page

Phone Evolution - Schedule page

Final user testing scores

Our returning scores came out above the required threshold for the System Usability Score. We proceeded to finalize our product.

Design

डिझाईन

I led the final design of the UI as well as the design direction for all the deliverables.

What I learned

मी काय शिकलो

Separating the design from the designer

Earlier in the process, I used to feel attached to UI designs that were objectively worse than other versions. I felt dejected during this time, and I had to constantly remind myself to look at the process more objectively. Separating myself from the designs helped me make more rational decisions.

Failing early >> Failing later

Having remembered other design projects that had to be done in crunch, I wanted to make sure that the later half of the project went as smoothly as possible. As the Visual Design lead, I proposed to my team to constantly experiement with new layouts and designs near the start of phase 3. Doing so not only increased our speed as designers, but also gave us a chance to conduct user tests twice - something which no other team could do.

Thank you for reading!

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